Privacy is an issue that QUADRUM takes very seriously. We are committed to protecting and respecting your privacy. The information collected from you is used to process orders and to ensure that your online shopping experience with QUADRUMGALLERY.com has been of highest satisfaction.

The purpose of this policy ("Privacy Policy") is to outline the steps we take to protect any personal information that you give us when you use this website, order on our toll free telephone line or visit our store.

If you have any questions about this policy or do not agree with it, please contact us by email at mail@quadrumgallery.com or by telephone, toll Free at 1-855-QUADRUM or 855-782-3786 before using this website.

We may change this policy from time to time by updating this page. You should check this page to ensure you are happy with any changes. This policy is effective from August 1, 2012.

Protecting your Privacy Means:

• We keep your information and the business you do with us in strict confidence

• We will not sell or give your personal information to any other party or company

• You have access to the information we have about you

What information do we collect?

In general, you can use this website without giving us any information. However, additional services, such as creating an account, wishlist, or making a purchase will require us to obtain some information. We may collect the following information: your name, telephone number, postal address and email address, billing information, transaction and credit card information.

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:internal record keeping, to improve our products and services, to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase, to communicate with you with regard to your Quadrumgallery.com account.

Email marketing

We would like to provide you with information about new artists, new arrivals, trunk shows and special events. You will be provided with this information if you join our email list through our website. If you have any further questions, please feel free to contact us by email at mail@quadrumgallery.com or by telephone Toll Free at 1-855-QUADRUM or 855-782-3786.

We may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on new arrivals or special events by email, unless you have asked us not to do so. Otherwise, when you provide us with personal information, we will ask you whether you would like us to send you QUADRUM informational emails.

If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email. Alternatively, you may at any time contact us at QUADRUM, 199 Boylston Street, The Mall at Chestnut Hill, Chestnut Hill, MA 02467, by telephone toll free at 1-855-QUADRUM or 855-782-3786 or by email at mail@quadrumgallery.com.

Customer Service and E-mail Correspondence

Our contact page provides several areas of service for your convenience when contacting us. Information collected on these forms is only used to correspond with you regarding your message. E-mail addresses and other information that you send us from these customer service forms are not used for marketing purposes and are not made available to anyone outside of QUADRUM.

How to amend the information we have collected?

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to us at QUADRUM, 199 Boylston Street, The Shops at Chestnut Hill, Chestnut Hill, MA 02467 or by email at mail@quadrumgallery.com or by telephone Toll Free at 1-855-QUADRUM or 855-782-3786 as soon as possible. We will correct or update any information as soon as possible.

Security and storage

QUADRUMGALLERY.com provides the use of a secure server (SSL) when you place an order. SSL ensures that all your information is encrypted before it is sent out. Following an order all access to personal information is limited and protected against unauthorized use.

In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

All information provided through our Website, telephone, and in store is stored on servers located in the USA. Such information will be processed by staff operating for QUADRUM. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. QUADRUM will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


We use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that allow our Website to recognize that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website; we can tailor the Website around your preferences and measure usability of the Website. We use cookies to:

Record your session information (such as the particular Products you purchase from our Website);

Record your specific information on the web pages you select to view; and

Retain your answer to our question regarding residency.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or by selecting "delete cookies". However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes.

We Monitor Our Compliance with the QUADRUM Privacy Policies

We have procedures in place to assist our employees in the practice of the QUADRUM privacy policies. By using this web site, you consent to the collection and use of information by QUADRUM.

Resolving Your Concerns Is Important to Us

QUADRUM is committed to treating you with the greatest respect and consideration, and providing the highest level of service. Please let us know about your questions or concerns and we will do our best to help you. Whatever the circumstance, resolving the problem for you is our primary concern.

We Are Committed to Upholding the QUADRUM Privacy Policies If you have any questions or complaints about our privacy policies, or about how we are living up to them, let us know right away. Please contact us by emailing us at mail@quadrumgallery.com or, by calling toll free at 1-855-QUA-DRUM (1-855-782-3786) or, locally at 1-617-965-5555.