The sizing of rings is often a tricky process. Many factors including air travel, spicy foods, alcohol and hot weather can dramatically influence finger size. QUADRUM guarantees that rings will be the size ordered; however, we cannot guarantee the size of your finger. Please note that rings that are sized to your specifications are Final Sales and Non-refundable.
It is usually a good idea to be sized a couple of times before ordering a ring, to determine an accurate size. If you believe that your hand may be swollen, we strongly suggest a ring order not be processed until an accurate size is determined, either by a visit to QUADRUM or by a reputable jeweler in your home city.
Most rings can be sized, however, certain rings where the design is entirely around the band (an eternity ring or channel set band) cannot be sized. Stainless steel rings also cannot be sized. Therefore, it is important to make sure that the correct size is being ordered from the beginning.
We recommend you purchase your ring and have it shipped to you for approval. After your ring is sized or special ordered it is a final sale.
In most cases, there is no charge for a first time sizing. If a ring is being sized up or down two sizes or more, there may be an additional charge. Special orders do not qualify for free first time sizing. Please call or email the gallery for more information.
If the size needs to be adjusted a second time, there will be an additional sizing fee. The customer is responsible for the shipping charge to and from QUADRUM for every ring sizing. We recommend that you always insure the shipment for the total cost of the piece.
Estimated delivery time for sizing's take approximately 2- 4 weeks.
We can be reached by phone at 617-655-4791, or by email at mail@quadrumgallery.com.