At QUADRUM, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return any unworn and undamaged item(s) within 7 days of receipt for a full credit card refund to the original cardholder, or merchandise credit. We process all returns on the same day that they are received and we will send an email confirmation once the refund is processed. Please keep in mind that depending on the cycle of your credit card it may take 2-10 days for the refund to post to your account.
If you would like to make a return, please contact us at 617-655-4791 or email us at firstname.lastname@example.org for a RA #.
DO NOT RETURN ANYTHING TO THE GALLERY AS WE ARE NOT ABLE TO RECEIVE PACKAGES AT THIS TIME. WE WILL BE HAPPY ASSIST YOU WITH MAKING OTHER ARRANGEMENTS TO SHIP TO ANOTHER LOCATION.
Merchandise Credits or Refunds issued will not include original shipping charges. Shipping charges for returns or exchanges are the responsibility of the purchaser.
Merchandise must be accompanied by original packaging and receipt. All returns of merchandise require a Return Authorization. Please call 617-655-4791 to obtain a Return Authorization number before shipping your merchandise back.